PulsePoint Incidents
Question about the recent map changes?
To access the incident map, tap the map pin icon in the incident list header. All the previous functionality remains (satellite view, etc.). In our next release we will provide greater control over the single incident map view accessible from the new ...
What does a CPR needed alert look and sound like?
To inform you of a nearby need for CPR, a special notification called a “critical alert” will be sent to your mobile device (similar to an Amber alert). Critical Alerts, if enabled, override the Do Not Disturb setting on your device and play the ...
How can I limit the types of incidents that are visible in the app?
Medical incidents can be removed from the incident list and map by unchecking the 'Show Medical Incidents' setting in Preferences on the … More tab. This filter does not affect CPR-needed alerts. We also support suppressing Closed incidents if ...
What does a CPR needed alert look and sound like?
To inform you of a nearby need for CPR, a special notification called a “critical alert” will be sent to your mobile device (similar to an Amber alert). Critical Alerts, if enabled, override the Do Not Disturb setting on your device and play the ...
Is there a description of each PulsePoint incident type?
A description of each PulsePoint incident type is available here. This link also shows which incident types have an associated push notification.
How do I report an error or missing information on the PulsePoint map?
In our iOS version we use Apple Maps as our underlying basemap. We do not have control over how Apple displays geographic data like street names and businesses. We simply overlay these maps with our icons and information. If you need to report an ...
How do I report an error or missing information on the PulsePoint map?
We use the maps provided by the mobile platform (on Android that is Google Maps). We have no control over how Google display geographic data (street names, city and town names, etc) on their maps. We simple overlay these maps with icons such as AEDs ...
How can I limit the types of incidents that are visible in the app?
The medical incidents can be removed from the incident list and map by unchecking the 'Show Medical Incidents' setting in Preferences (on the MORE tab). This filter does not affect CPR-needed alerts. We currently do not support other filtering of the ...
How can I access older incidents that no longer appear in the app?
PulsePoint only displays incidents for 24 hours after assigned resources are cleared (up to a maximum of 100 incidents). After this period you'll need to contact the responding agency directly. Contact information can be found on the corresponding ...