How can I limit the types of incidents that are visible in the app?

How can I limit the types of incidents that are visible in the app?

The medical incidents can be removed from the incident list and map by unchecking the 'Show Medical Incidents' setting in Preferences (on the MORE tab). This filter does not affect CPR-needed alerts. We currently do not support other filtering of the incident list. You can however select the incident types you want to be notified of on the Notifications tab. We do offer the ability to filter incidents by type with our web client.

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      The medical incidents can be removed from the incident list and map by unchecking the 'Show Medical Incidents' setting in Preferences (on the MORE tab). This filter does not affect CPR-needed alerts. We currently do not support other filtering of the ...
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