How do I report an error or missing information on the PulsePoint map?

How do I report an error or missing information on the PulsePoint map?

In our iOS version we use Apple Maps as our underlying basemap. We do not have control over how Apple displays geographic data like street names and businesses. We simply overlay these maps with our icons and information.

If you need to report an issue, open the Apple Maps app directly. Tap on your user icon in the lower-right corner, then tap on the Reports option. Finally, tap on the type of issue you'd like to report.

    • Related Articles

    • How do I report an error or missing information on the PulsePoint map?

      We use the maps provided by the mobile platform (on Android that is Google Maps).  We have no control over how Google display geographic data (street names, city and town names, etc) on their maps. We simple overlay these maps with icons such as AEDs ...

    • Why does the AED I added show as "Pending"?

      PulsePoint uses a two-step process to add new AEDs to the registry. Once an AED is added by a member of the community it is placed in a "pending" state awaiting verification by the local public safety agency. An AED in this interim state is visible ...

    • How do I add an AED to the registry?

      Along with our public safety partners, we rely on AED owners, facility managers and everyday citizens to report AED locations. Just click the '+' icon in the app footer tab to add an AED. You can also watch the brief video below to see just how easy ...

    • How do I get an AED added to the registry for use in PulsePoint?

      Just download our free companion app, PulsePoint AED, a simple-to-use tool that enables you to help build the public AED registry in your community – or anywhere!  On a desktop you can report AED locations on the easy-to-remember website, aed.new.

    • How do I get an AED added to the registry for use in PulsePoint?

      Just download our free companion app, PulsePoint AED, a simple-to-use tool that enables you to help build the public AED registry in your community – or anywhere!  On a desktop you can report AED locations on the easy-to-remember website, aed.new.