How can I access older incidents that no longer appear in the app?
PulsePoint only displays incidents for 24 hours after assigned resources are cleared (up to a maximum of 100 incidents). After this period you'll need to contact the responding agency directly.
Contact information can be found on the corresponding Agency Profile page.
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Why do some agencies not have radio feeds?
Unfortunately, not all agencies choose to provide a radio feed within the app. It's an optional feature. We agree that it is a useful feature when available. This might be a request that you make directly to the agency.
How do I become a Professional Responder?
Professional Responders are assigned by PulsePoint agencies primarily for their public safety employees. If you work for or are closely associated with a PulsePoint agency, we recommend that you reach out to leadership directly. The foundation does ...
Why does the AED I added show as "Pending"?
PulsePoint uses a two-step process to add new AEDs to the registry. Once an AED is added by a member of the community it is placed in a "pending" state awaiting verification by the local public safety agency. An AED in this interim state is visible ...
Why am I not receiving incident notifications on Android?
PulsePoint does not send notifications for all incident types - only for significant types selectable on the Notifications tab (e.g., Structure Fire, Traffic Collision). Incidents of a more routine nature such as medical emergencies, fire alarms, ...
Is there a description of each PulsePoint incident type?
A description of each PulsePoint incident type is available here. This link also shows which incident types have an associated push notification.