FAQ | Radio Feed | Knowledge Base

Radio Feed
Why do some agencies not have radio feeds?
Unfortunately, not all agencies choose to provide a radio feed within the app. It's an optional feature. We agree that it is a useful feature when available. This might be a request that you make directly to the agency.
Why can't I hear the agency radio feed?
Each agency provides their own audio feed on a best effort basis. They can go down from time to time for reasons beyond our control. Typically, feeds are offline for equipment maintenance or other technical issues. If the feed remains offline for ...

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How can I access older incidents that no longer appear in the app?
PulsePoint only displays incidents for 24 hours after assigned resources are cleared (up to a maximum of 100 incidents). After this period you'll need to contact the responding agency directly. Contact information can be found on the corresponding ...
What does a CPR needed alert look and sound like?
To inform you of a nearby need for CPR, a special notification called a “critical alert” will be sent to your mobile device (similar to an Amber alert). Critical Alerts, if enabled, override the Do Not Disturb setting on your device and play the ...
What does a CPR needed alert look and sound like?
To inform you of a nearby need for CPR, a special notification called a “critical alert” will be sent to your mobile device (similar to an Amber alert). Critical Alerts, if enabled, override the Do Not Disturb setting on your device and play the ...
How do I become a Verified Responder?
Verified Responders are assigned by PulsePoint agencies primarily for their employees and those with medical or rescue training living within their jurisdiction. If you work for or are closely associated with a PulsePoint agency, we recommend that ...
How do I get my community PulsePoint connected?
Thank you for your interest! This link should get you started. Feel free to reach out to us any time at info@pulsepoint.org.

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