FAQ | AED | Knowledge Base

AED
How do I get an AED added to the registry for use in PulsePoint?
Just download our free companion app, PulsePoint AED, a simple-to-use tool that enables you to help build the public AED registry in your community – or anywhere! On a desktop you can report AED locations on the easy-to-remember website, aed.new.
How do I add an AED to the registry?
Along with our public safety partners, we rely on AED owners, facility managers and everyday citizens to report AED locations. Just click the '+' icon in the app footer tab to add an AED. You can also watch the brief video below to see just how easy ...
Why does the AED I added show as "Pending"?
PulsePoint uses a two-step process to add new AEDs to the registry. Once an AED is added by a member of the community it is placed in a "pending" state awaiting verification by the local public safety agency. An AED in this interim state is visible ...
How do I get an AED added to the registry for use in PulsePoint?
Just download our free companion app, PulsePoint AED, a simple-to-use tool that enables you to help build the public AED registry in your community – or anywhere! On a desktop you can report AED locations on the easy-to-remember website, aed.new.

Popular Articles
How can I access older incidents that no longer appear in the app?
PulsePoint only displays incidents for 24 hours after assigned resources are cleared (up to a maximum of 100 incidents). After this period you'll need to contact the responding agency directly. Contact information can be found on the corresponding ...
What does a CPR needed alert look and sound like?
To inform you of a nearby need for CPR, a special notification called a “critical alert” will be sent to your mobile device (similar to an Amber alert). Critical Alerts, if enabled, override the Do Not Disturb setting on your device and play the ...
What does a CPR needed alert look and sound like?
To inform you of a nearby need for CPR, a special notification called a “critical alert” will be sent to your mobile device (similar to an Amber alert). Critical Alerts, if enabled, override the Do Not Disturb setting on your device and play the ...
How do I become a Verified Responder?
Verified Responders are assigned by PulsePoint agencies primarily for their employees and those with medical or rescue training living within their jurisdiction. If you work for or are closely associated with a PulsePoint agency, we recommend that ...
How do I get my community PulsePoint connected?
Thank you for your interest! This link should get you started. Feel free to reach out to us any time at info@pulsepoint.org.

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