Why does the AED I added show as "Pending"?
PulsePoint uses a two-step process to add new AEDs to the registry. Once an AED is added by a member of the community it is placed in a "pending" state awaiting verification by the local public safety agency. An AED in this interim state is visible in the PulsePoint AED app, but not to a dispatcher or PulsePoint Respond user.
If the AED has been pending for a while feel free to create a support ticket. We'll help get it moved through the approval process (make sure to include the business name, address, etc. so we can identify the device in question).
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How do I add an AED to the registry?
Along with our public safety partners, we rely on AED owners, facility managers and everyday citizens to report AED locations. Just click the '+' icon in the app footer tab to add an AED. You can also watch the brief video below to see just how easy ...
How do I get an AED added to the registry for use in PulsePoint?
Just download our free companion app, PulsePoint AED, a simple-to-use tool that enables you to help build the public AED registry in your community – or anywhere! On a desktop you can report AED locations on the easy-to-remember website, aed.new.
How do I get an AED added to the registry for use in PulsePoint?
Just download our free companion app, PulsePoint AED, a simple-to-use tool that enables you to help build the public AED registry in your community – or anywhere! On a desktop you can report AED locations on the easy-to-remember website, aed.new.
Is there a description of each PulsePoint incident type?
A description of each PulsePoint incident type is available here. This link also shows which incident types have an associated push notification.
How can I access older incidents that no longer appear in the app?
PulsePoint only displays incidents for 24 hours after assigned resources are cleared (up to a maximum of 100 incidents). After this period you'll need to contact the responding agency directly. Contact information can be found on the corresponding ...