Why does the AED I added show as "Pending"?
PulsePoint uses a two-step process to add new AEDs to the registry. Once an AED is added by a member of the community it is placed in a "pending" state awaiting verification by the local public safety agency. An AED in this interim state is visible in the PulsePoint AED app, but not to a dispatcher or PulsePoint Respond user.
If the AED has been pending for a while feel free to create a support ticket. We'll help get it moved through the approval process (make sure to include the business name, address, etc. so we can identify the device in question).
Related Articles
How do I add an AED to the registry?
Along with our public safety partners, we rely on AED owners, facility managers and everyday citizens to report AED locations. Just click the '+' icon in the app footer tab to add an AED. You can also watch the brief video below to see just how easy ...
How do I get an AED added to the registry for use in PulsePoint?
Just download our free companion app, PulsePoint AED, a simple-to-use tool that enables you to help build the public AED registry in your community – or anywhere! On a desktop you can report AED locations on the easy-to-remember website, aed.new.
How do I get an AED added to the registry for use in PulsePoint?
Just download our free companion app, PulsePoint AED, a simple-to-use tool that enables you to help build the public AED registry in your community – or anywhere! On a desktop you can report AED locations on the easy-to-remember website, aed.new.
How do I become a Professional Responder?
Professional Responders are assigned by PulsePoint agencies primarily for their public safety employees. If you work for or are closely associated with a PulsePoint agency, we recommend that you reach out to leadership directly. The foundation does ...
Is there a description of each PulsePoint incident type?
A description of each PulsePoint incident type is available here. This link also shows which incident types have an associated push notification.